How do I pay for a Flowrate product?
Answer :
Flowrate offers you multiple payment methods. Whatever be your mode of payment, you can rest assure that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet Banking, Cash on Delivery and Debit card to make your purchase.
How do I know my order is confirmed?
Answer :
Once your order is confirmed and processed, you will receive an order notification via E-mail informing you on the estimated date of delivery. You can also check the current status of your order by logging into your account our website and going to MY ORDER section.
What is the estimated delivery time?
Answer :
It often takes 3 to 5 working days to get the product delivered at your door steps. Business days exclude public holidays and Sundays. You can also order to pick up at one of our locations
How do I cancel my order?
Answer :
You can cancel order online or write us on and tender your cancellation request.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just fill our returns form or email us directly and we’ll take you through the process.